giza: Giza White Mage (Default)
[personal profile] giza
If there's ever a reason why I can't stand clueless MCSE's who think that pointing and clicking around Windows makes them some sort of computer genius, this would be it. The short story is that a student installed Firefox on a lab machine at his university, and got his account suspended for it. The reason? The "network admin" told him that "the computers had to be reformatted". Riiight. Could you please show your work? No, I didn't think so.

Remember kids: MCSE == Must Consult Someone Else

(no subject)

Date: 2004-12-12 12:57 am (UTC)
From: [identity profile] vesuvius.livejournal.com
Most of the schools that I've visited 'ghost' their machines anyway. They have a saved image that they push to the machine daily or weekly instead of trying to clean up after a couple thousand people that think they know what they're doing. We did that when I ran the lab at the community college. Once a week, when we start up the lab, insert the ghost disk and let it do its thing. We let the students install what they needed, though most of what the teachers used were included in the ghost. If a student ever 'broke' a machine, put the CD in, reboot and *ding* instant fix!

We even had a few nights where all the lab techs came in and installed Carmageddon. Lots of fun and no hassle. If you're managing that many public computers, expect people to screw them up.

(no subject)

Date: 2004-12-12 12:59 am (UTC)
From: [identity profile] giza.livejournal.com
That's an awesome approach! Another interesting idea is Deep Freeze (http://www.faronics.com/html/product.asp), which restores user/system settings when the machine is restarted. It's a bit draconian, but seems to be effective. (Also good for relatives with single computers, when ghosting isn't an option)

(no subject)

Date: 2004-12-12 01:32 am (UTC)
From: [identity profile] vesuvius.livejournal.com
Never seen that. Looks like that just protects the settings, whereas ghosting clears off saved junk and restores deleted win.com

I loved the common complaints of losing saved schoolwork. There were signs telling people to save to disk or class network folder. When people complained about having to buy disks, we would point to the overflowing lost and found box of forgotten floppies.

(no subject)

Date: 2004-12-12 01:51 am (UTC)
From: [identity profile] rigelkitty.livejournal.com
"Apparently it is against school policy to install programs on their computers."

That's the reason. The admin's addendum was suspect, but not the reason. I see most of the Slashdot respondents agree, too.

(no subject)

Date: 2004-12-12 01:58 am (UTC)
From: [identity profile] giza.livejournal.com
I agree with that as well. My complaint is the "sysadmin" trying to claim that a reinstall was needed just from installing FireFox and WinAmp. As far as I'm concerned, the guy was either incompetent or lying. Either way, I wouldn't want him running my network.

(no subject)

Date: 2004-12-12 04:09 am (UTC)
From: [identity profile] furahi.livejournal.com
And actually there's a hardware device (unfortunately I dont have a link) that does that... Every time a user writes on the computer it saves the difference (somehow; I suppose it has a hard disk of its own), and on next boot it gives you the choice to commit or discard changes. It's marketed mostly for schools.

(no subject)

Date: 2004-12-12 04:51 am (UTC)
From: [identity profile] giza.livejournal.com
Sounds like it's saving a journal of changes, kinda like how the ext3 filesystem does. Sounds neat, though.

(no subject)

Date: 2004-12-12 05:36 am (UTC)
From: [identity profile] orca-and-mommy.livejournal.com
There are all kinds of idiot sysadmins/LAN Admins/{insert title} out there. More idiots than knowledgeable people in my opinion.

As for MCSE's... I got my MCSE at the beginning of 1999 in NT 4.0 and have progressed to 2000 MCSE and finally 2003 MCSE. (Along with CCNA and a bunch of other certs.)

A designation shouldn't mean more than someone has acquired a *theoretical* set of knowledge up to a certain point. Field experience is still needed to make proper use of that knowledge, and time is needed to gain true insight.

And yes, I've encountered a pile of MCSE's/A+'s/CCNA's/{insert cert} who really have no clue as to what they're doing. Credentials are nice, experience is better. Credentials + relevant experience is the best combo.

In the company I work for, we image just about everything. It's much easier to Ghost a public area kiosk or other frequently used machine rather than trying to clean all the junk out of it.

Orca _)\_

(no subject)

Date: 2004-12-12 05:39 am (UTC)
From: [identity profile] thraxarious.livejournal.com
At that I might put in an application for his job with the reason that He's doing things far too ineficiently. Show that I could manage more machines and not have to spend tons of time on a simple install.

(no subject)

Date: 2004-12-12 04:35 pm (UTC)
From: [identity profile] triggur.livejournal.com
Maybe he just shouldn't have been evangelically installing software on someone else's machines. Yeah, the reason the guy gave was sorta BS... but so is the kid's assertion that IE is infected with spyware... and so is his assertion that "just opening IE means 3 minutes of closing popups."

Obviously the kid was spoiling for a fight, and he got smacked down.

No sympathy.

(no subject)

Date: 2004-12-12 06:57 pm (UTC)
From: [identity profile] vesuvius.livejournal.com
That has its downside, too. Users reboot all the time in public labs. "Its not working fast enough, must be locked up; I can fix it: reboot!"

(no subject)

Date: 2004-12-12 07:04 pm (UTC)
From: [identity profile] furahi.livejournal.com
Well, I think you need a password, like in the bios, to do that..
Not sure :X

(no subject)

Date: 2004-12-12 07:05 pm (UTC)
From: [identity profile] furahi.livejournal.com
Bad cop! No doughnut!

(no subject)

Date: 2004-12-13 07:23 am (UTC)
From: [identity profile] firedhusky.livejournal.com
may be some have a power trip when they are called Network administrator...
may be some others are anal about their network....

but I have this theory, the ones that get like this admin dude with such a tiny incident .... are the ones that know the less about their networ...

He couldnt not only have a few disk images as mentioned before, but he could easly prevent people from installing anything undesired if he wanted too.

not to mention he really has a VERY poor excuse to format and re install...


just my few cents.

FDH

(no subject)

Date: 2004-12-13 06:13 pm (UTC)
From: [identity profile] giza.livejournal.com
I disagree. In the very last sentence of that post, it reads: "Just opening Internet Explorer results in about 3 minutes of closing popups."

To me, that indicates that the school's computers have a spyware problem, and that whoever is in charge of them is unwilling or unable to fix it. If that's indeed the case, I really can't fault the guy for working around the situation by installing Firefox. I probably would have done the same if I was in that situation.

(no subject)

Date: 2004-12-13 07:30 pm (UTC)
From: [identity profile] bigtig.livejournal.com
That or the kid wants to surf pr0n without having popups giving him away.

(no subject)

Date: 2004-12-13 07:31 pm (UTC)
From: [identity profile] bigtig.livejournal.com
We ran a lab that used revrdist which was available from perdue. It would essentially sync the files from a reference copy on a server and toss all the stuff kids tried to hide into a "lost and found" folder and deleted it oldest-items first.

Very effective in letting someone heavily use and abuse the machines. The lab would reboot automatically overnight and clean itself.

wheefun

Date: 2004-12-17 10:45 am (UTC)
From: [identity profile] shenryyr.livejournal.com
just installed it on the comps at the hotel here at the golf hall of fame.

did you know there was a golf hall of fame?
neither did I.

Profile

giza: Giza White Mage (Default)
Douglas Muth

April 2012

S M T W T F S
1234567
891011121314
15161718192021
22232425262728
2930     

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags