Why I hate Verizon DSL
Jun. 24th, 2005 10:29 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
gizaSo, I was working on someone's computer last night. They had just gotten the DSL self-install kit from Verizon and needed help getting it hooked up. The first problem was that their computer was older and didn't have a network card. I figured I would test out the circuit while I was there, so I hooked up the modem/router and plugged my Powerbook into it.
Well, that didn't work out so well, since DNS would not resolve. The DSL circuit appeared to be okay, since the DSL LED was solid green. I then did a traceroute to a specific IP and saw something that looked like this:
So the router was actually rejecting my packages for some reason. I then took a look at the manual that came with it, and the troubleshooting section pretty much boiled down to "you must install our custom software to 'activate' your router". But I couldn't do that since there was no NIC on the Win XP box that the people had.
What a pain in my arse. Contract with the DSL circuit I got from DCA Net. I told them my MAC address ahead of time, and when I got the modem, all I had to do was plug it in to the phone line and plug my computer into it. It took about 30 seconds for me to get online.
Moral of the story: If you don't like the idea of having to install special software on your computer to use DSL, avoid Verizon. I highly recommend DCA Net's services, though!
Well, that didn't work out so well, since DNS would not resolve. The DSL circuit appeared to be okay, since the DSL LED was solid green. I then did a traceroute to a specific IP and saw something that looked like this:
1 192.168.1.1 !H !H !H
So the router was actually rejecting my packages for some reason. I then took a look at the manual that came with it, and the troubleshooting section pretty much boiled down to "you must install our custom software to 'activate' your router". But I couldn't do that since there was no NIC on the Win XP box that the people had.
What a pain in my arse. Contract with the DSL circuit I got from DCA Net. I told them my MAC address ahead of time, and when I got the modem, all I had to do was plug it in to the phone line and plug my computer into it. It took about 30 seconds for me to get online.
Moral of the story: If you don't like the idea of having to install special software on your computer to use DSL, avoid Verizon. I highly recommend DCA Net's services, though!