giza: Giza White Mage (Default)
[personal profile] giza
I'll tell you what's going on with the website. Straight from our provider:

22441. Power Failure (Pending Auto-Close)
Opened: 52 minutes agoUpdated: 4 minutes ago
Details:
Our provider has had a significant power failure due to a malfunctioning breaker. They are working to repair it as quickly as possible. This affected all of our sites and services, as well as everything else in their building including their own sites, email, and phone systems.

At this time they have restored power and we are working to bring all of our equipment back online. This includes performing a full filesystem check on our master fileservers, which will take some time.

They have warned us that it is likely that they will need to interrupt power again in about an hour to replace the failed breaker. We are hoping that with added warning we can arrange a clean shutdown and avoid the need to restart the filesystem checks.

We apologize for this issue and we are working as hard as we can to get everything back online as soon as possible while avoiding the chance that we'll end up right back here as soon as we finish.
Response:
From: Jeff
Date: 2007-07-17 13:09:43

We are working on configuring member sites to display a more useful error message while we wait for full service to be restored, and working on restoring full email and DNS service.

We are also exploring the viability of renting a truck and just moving all our equipment to our new datacenter.

Wow, they' willing to rent a freaking truck to try and get their customers back online. Now that's some damn dedication.

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giza: Giza White Mage (Default)
Douglas Muth

April 2012

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