Funny thing is they're talking about "business crisis" management.
I tend to think more in terms of "people crisis", such as fire-fighting, search&rescue, and more importantly, political protests. If you can twitter, "Help! I'm on such-and-such street, and the cops are beating my friend!", you can have 2000 people coming to your rescue in less than 5 minutes.
Of course, that can also be manipulated very, very easily.
Just imagine if someone managed to hack Obama's twitter and sent out the message, "I give. We're fucked. I'm pressing the button. Fuck you all."
no subject
I tend to think more in terms of "people crisis", such as fire-fighting, search&rescue, and more importantly, political protests. If you can twitter, "Help! I'm on such-and-such street, and the cops are beating my friend!", you can have 2000 people coming to your rescue in less than 5 minutes.
Of course, that can also be manipulated very, very easily.
Just imagine if someone managed to hack Obama's twitter and sent out the message, "I give. We're fucked. I'm pressing the button. Fuck you all."