Still more Dreamhost horrors

[giza]

[baachus]$ uptime
08:27:46 up 41 days, 2:16, 3 users, load average: 823.29, 967.80, 810.05

It must be amateur hour over there today. It's amazing how their performance can just be normal... normal... normal... then *wham!* and everything falls over.

Comments

[omnibahumut.livejournal.com]

too much partying me thinks

[jdarkwulf.livejournal.com]

Wow. I know that when you were looking for hosting, I told you that I was really happy with Dreamhost, and I still am. I haven't had half the trouble you seem to be. :(

[onyx-snowfoot.livejournal.com]

yeah, I did the same thing, any chance giza of talking them into switching server boxes for you? Maybe you have a machine that's gremlin infested.

[giza.livejournal.com]

I don't even know if that's the problem. If it's an issue with their SAN/NAS acting up (which has happened before), then it's not just that box.

The real issue here is that Dreamhost really isn't as clever as they think they are, and their crap keeps falling over on a pretty regular basis. I have no idea of it's incompetent sysadmins or screwed up management that doesn't provide enough budget/resources for the websites they host. The symptoms are still the same, though.

[agrajag-fur.livejournal.com]

Interestingly (over this side of the atlantic), we trialed Dreamhostfor some wordpress based hosting for one of our clients. They were indeed completely pants, with the site going down for ages with no support, let alone global timezone support.

[andrew7782.livejournal.com]

I nor the person who recommended it to me (long time family friend) have had a single problem with my current host, Bluehost. Amazingly enough, when I registered the account, we got a free domain name, and I gave it to my friend. Unfortunately it named the account after it, but since it was my account I obviously didn't want that. At about 1:30am, I emailed support to ask to get the account remade with my domain as the primary and they had it done in 15 minutes after I sent off the ticket.

[giza.livejournal.com]

Interesting. I wonder how Drupal-friendly they are.

Two things that concern me, though: these comments (http://www.vistainter.com/reviews/B/bluehost.com/) about them throttling CPU usage. And especially this nastygram from Matt Heaton, their CEO (http://www.bastardly.com/archives/2005/11/18/the-bastardly-is-back-finally/#comment-193517). You just don't say things like that to your customers. Ever.

[andrew7782.livejournal.com]

Not sure, I haven't had any problems though. They let you set your own PHP settings, I don't why there'd be any problems with Drupal. I think they have an auto-install for it in the cpanel, though I prefer to install things manually.

[wildw0lf.livejournal.com]

What am I not seeing here? They've been up 41 days without a reboot? My XP machine typically goes for more than that though. I've done 60+ days without a reboot, and that's actively using it.

[giza.livejournal.com]

The load average. It's the number of userspace processes that are "waiting to run".

On a system with nothing running, it's 0. On a system with one process running/hogging the disk/etc., it's 1.

In this case, there are 823 processes "backed up", waiting on the damn file server.

[wildw0lf.livejournal.com]

Ah, I see now:

Dreamhost: "If you think it works, you're dreaming"

What do people actually pay for this level of service?